Terms of Use

These Terms of Use govern your use of TradeCapture Pro ("TradeCapturePro", "we", or "us"). By using the service, you agree to these terms. If you do not agree, do not use the service.

The Service

TradeCapturePro is a tool that helps dealerships collect and organize trade-in information from customers through dealer-sent links. The customer completes trade details and uploads photos; the dealership receives an organized trade record it can review, appraise, follow up on, and keep searchable for future opportunities.

Eligibility & Accounts

Dealer accounts are created through signup, invitation, or onboarding. You must be authorized to act for the dealership you represent. You are responsible for keeping login credentials secure and for activity under your account.

Customer Trade Submissions

Customers submit trade information through a link a dealership sends them. By submitting, a customer acknowledges that their information — including contact details, vehicle information, and photos — will be shared with the dealership that requested it and used to review the trade. Customer submissions are voluntary; customers may decline to submit.

Trade Information Disclaimer

TradeCapturePro helps collect and organize trade information. We do not guarantee vehicle condition, the accuracy of customer statements, ownership, title status, any dealer appraisal, any dealer purchase, sale completion, trade value, or customer response. The dealership is responsible for its own appraisal and purchase decisions.

Appraisal Disclaimer

TradeCapturePro may assist with appraisal workflow by organizing submitted information, but the dealer remains responsible for inspecting and verifying the trade and determining its value. We do not guarantee that information submitted by the customer is accurate.

Dealer Responsibilities

Dealers using TradeCapturePro agree to the Dealer Terms, which include using the service only with customers they are legally permitted to contact, providing accurate dealership identity, not sending spam or deceptive links, respecting customer communication preferences, and complying with applicable SMS and email marketing laws.

Acceptable Use

• Do not use TradeCapturePro to collect information through deception or fraud
• Do not attempt to access another dealership's data or circumvent access controls
• Do not upload unlawful, harmful, or infringing content
• Do not disrupt or reverse-engineer the service

Intellectual Property

TradeCapturePro, including its software, branding, and interface, is owned by us or our licensors. Dealership-specific and customer-submitted data remains with the applicable dealer or customer as described in the Privacy Policy and Dealer Terms.

Subscriptions & Payment

Paid plans are billed on a recurring basis according to the current pricing. A trial period may be offered. Plans may be changed or canceled per the subscription terms. Payment failure may result in service suspension. Taxes are the customer's responsibility where applicable. Refund and cancellation specifics are governed by our then-current billing policy; if a specific policy is not yet published, contact us before relying on one. We do not store raw credit-card numbers; payment is handled by our payment provider.

Service Availability

We strive to keep TradeCapturePro available but do not guarantee uninterrupted or error-free operation. Maintenance, updates, and outages may occur. We may modify or discontinue features with reasonable notice.

Third-Party Services

TradeCapturePro uses third-party services (for example, payment, email, and hosting providers). Their terms and practices apply to their respective services. We are not responsible for third-party conduct beyond our control.

Disclaimers

The service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the service will be error-free, secure, or available at all times, or that results will be accurate or reliable.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for loss of profits or data, arising from your use of the service. Our aggregate liability is limited to the amount you paid us in the twelve months preceding the claim.

Indemnity

Dealers agree to indemnify and hold us harmless from claims arising from their use of TradeCapturePro, their customer communications, and their appraisal and purchase decisions.

Termination & Suspension

We may suspend or terminate access for violations of these terms, unpaid accounts, or to protect the service. Dealers may cancel their account per the subscription terms. Sections that by their nature should survive (including disclaimers and liability limits) survive termination.

Changes to These Terms

We may update these terms from time to time. The effective date above reflects the current version. Continued use after a material change constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the applicable jurisdiction in which TradeCapture Pro operates, as confirmed in our legal configuration, without regard to conflict-of-laws principles. If a specific governing jurisdiction is required for your agreement, please confirm the current configuration before relying on it.

Contact

Questions about these terms? Email info@tradecapturepro.com or use our contact page. General support: info@tradecapturepro.com.